Effective Date: September 10, 2025
At Renzly, your data is safeguarded with industry-standard encryption, ensuring your personal information, such as your name, email, and profile details, remains secure. We use secure protocols to protect your data during transmission and storage, giving you peace of mind while you discover and book Caribbean events.
We anonymize data used for personalized event recommendations, as seen on the Home and Discover screens, to protect your privacy while delivering tailored suggestions based on your interests and location.
Renzly supports secure payment options, including Reserve Now, Pay Later (RNPL) for eligible events, with plans to introduce online payments like Apple Pay, Google Pay, and major credit cards soon. Our payment processes are designed to comply with PCI-DSS standards, ensuring safe transactions for all ticket purchases.
For RNPL, we generate unique reservation codes and enforce payment deadlines to prevent fraud, ensuring a seamless and secure experience at the event venue.
Our Privacy Policy outlines how we collect, store, and use your data. You can control your data sharing preferences, such as enabling or disabling organizer sharing or promotional emails, directly in the app’s Privacy Settings. We’re committed to transparency, especially for our Caribbean users, and comply with global privacy regulations like GDPR.
Renzly employs SSL encryption for all data transfers and is working toward PCI-DSS compliance for payment processing. These certifications ensure your interactions with Renzly, from browsing events to purchasing tickets, are secure and trustworthy.
You have full control over your data with Renzly. Update your profile information, manage notification preferences, or request a data export (coming soon) through your Profile settings. If you choose to delete your account, your profile, event history, and tickets are removed, though some data may be retained for legal compliance, as noted in our Privacy Policy.
For any security concerns, contact our Caribbean-based support team at support@renzly.com or +1-876-555-1234.